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Engineering Services - Rates Schedule |
Hourly Rate
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Design Engineering Services including System Control Panel Design, PLC Software Development or Consulting Services - Telephone assistance , during normal business hours, is typically provided at no charge on Hermitage purchased equipment or materials. After hours assistance is available at a nominal charge - (see note #2)
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$120.00 |
On-Site Engineering Services - Non Emergency (see
note #3) -
Service during regular business
hours, weekdays 8:00am - 6:00pm. |
$120.00
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Overtime Hours -
Weekdays after 6:00pm, over 10 hours/day
or any hours on weekend days.
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$175.00
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Holiday Hours -
Any legally recognized holiday,
US, state or federal, including weekend days
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$230.00
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On-Site Services - Emergency Service (see note #4) |
Hourly Rate
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| Weekdays, 8:00am-6:00pm (up to 10 hours/day)
-
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$175.00
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| Overtime hours (over 10 hours/day) -
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$295.00
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| Weekend days or Holidays (any hours worked)
-
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$340.00
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Travel Charges |
Rates |
| Travel Time, site to site (non
emergency) -
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$80.00 / hr.
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| Travel Time, site to site (emergency) -
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Billed at Emergency Rates
per above
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Travel/Living Expenses -
Expenses for air fare, rental car,
personal car mileage, gas/oil,tolls, meals, hotel, etc. (see
note #5)
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Billed at Cost +
$100 Processing Fee
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Notes |
| 1 |
This schedule applies if no prior agreement between the customer and Hermitage is applicable. Services can be included as a part of the system,excluding emergency services.
Minimum 1 hour charge applied to any service call.
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2
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Hermitage engineer determines
charges, up to $70.00/hr. The customer is to arrange after hours
assistance in advance, such as an after hours start-up. Hermitage does
not offer a 24 hour service line. Many of our suppliers offer their own
24 hour service. Contact your Hermitage Salesperson for these telephone
numbers. |
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3
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Services performed at the customer
site with advanced scheduling at least 1 week in advance. Contact the Hermitage Engineer to
schedule service work.
Minimum 1 hour charge applied
to any service call. |
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4
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Emergency Service is defined as
service work performed at the customer site with no prior scheduling or
less than 1 week notice. Emergency services are typically performed
in response to a serious system malfunction.
Minimum 1 hour charge applied
to any service call.
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5
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Hermitage will make every effort
to insure reasonable travel expenses. Typically, air fare and rental car
expenses are related to the amount of response time allowed for travel.
Air fare rates are substantially less with 14 days advanced notice. A
rental car will be provided to the Hermitage staff while on site (outside
Virginia).
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